The law guarantees your right to receive information from public authorities. It might be a contract for road repairs, a cost estimate, minutes of a meeting or an answer to a question about the use of funds.
What you can ask for
Any information held by a public body, except information whose access is restricted by law: for example, other people’s personal data or state secrets.
How to write a request
- State whom you are addressing.
- Write your full name and contact details for the reply.
- Word the question clearly and specifically.
- Say in what form you want to receive the answer: by email or by post.
A request can be submitted in writing, by email or through the body’s website.
What the deadlines are
An answer to a request is provided within five working days. If the request is complex, the deadline can be extended, but by no more than up to 20 working days, with the applicant informed. If the request concerns a person’s life or freedom, an answer is needed within 48 hours.
If refused
A refusal can be appealed: to the head of the body, to the Ombudsman or in court. Keep a copy of the request and the answer.
Every request is free of charge, but a fee may be charged for copying large volumes of documents within limits set by law.
